Everyone at Blake's HQ is keen to go the extra mile when a valued customer asks for help. On two recent occasions we managed to save both time and money for two of our school clients. And improved the safety for pupils and staff, simultaneously!
Blake's truly are:
Big enough to cope, small enough to care!
The first instance involved a client trying to programme new key fobs into their access control system. They were having problems and the person who knew how to do it was unavailable.
Often this situation means a costly extra training session - and a long wait to get it! Not so for Blake's customers...
Instead, one of our resourceful office staff was able to talk through the procedure over the phone. By the end of the call our client was confident of the process and their new member of staff could access their classrooms!
Result - one happy customer!
The other instance was a call from a frustrated school site manager. The building had suffered a power problem so he had to re-set and check all the electrical systems.
Circuit breakers are a vital part of security but he couldn't locate one for a particular set of automatic doors. Because we're consummate professionals, our knowledge of the school and their systems came to the rescue!
One of our experienced engineers rang to tell the site manager exactly where to look and what to check. This meant the task was complete in minutes!
Problem solved without fuss. School security and pupil safety restored. All done and dusted with...
Result - another happy client!
As you can see Blake's truly are big enough to cope and, as these two examples illustrate, small enough to care!
We know it's a tough ask being the Responsible Person in addition to your regular duties. We are passionate about helping you maintain the correct level of security and safety in schools. That's why we provide everything you need to comply with all the latest regulations. And we keep you covered with maintenance and ongoing support!
We're the One Stop Shop our school clients love.
With an ongoing dedication to accreditation, our SSAIB and NSI Gold approvals guarantee top quality equipment and industry knowledge. Our friendly, professional staff are your guarantee of top quality service.
Over 200 schools in Essex trust Blake's to keep them safe and secure. Click the image below to download your FREE case study and discover more about why!
You'll understand why we have such a great working relationship with our school clients.