Blake Fire and Security Systems
Letting our customers do the talking...
What a credit your engineers are to your company, whether fire extinguishers, light or alarms. I never have any issues with invoices, booking in visits, early or late, your engineers do not spend all their time with us on their phones, they usually don’t even have a coffee - although we do ask. They bring all the equipment they need for the job, are smart and clean.
It is often the case that we are very quick to criticise work that is undertaken or services made but I kind of like to turn that on its head. Tom was working here at Easter and this summer holiday to complete works to the new fire system...
I would like to express my appreciation for his high standards and work ethic. He has explained things in detail when I have queried something or expressed an interest in the work he was carrying out. He has been amazingly polite and courteous to all staff that been on site and that has been appreciated.
Rory also has been very helpful and he too deserves praise.
I would not hesitate to recommend your company to other schools or companies should the subject arise.
Would you kindly pass on my thanks to Ben from Blakes who attended again this afternoon to attend to the mobility scooter/garage.South Essex Homes Sarah Gallacher
He was professional and had empathy with the residents as they were concerned about opening and closing the garage door. Ben fully understood their disabilities and fitted a padlock accessible to them and they were reassured.
I write to congratulate your staff, Matt and Ben, on the excellent job they did on the automation of the school gates. It has taken quite some time to come to fruition due to the complex nature of the project and I very much appreciated their help and advice on the best way forward when certain unforeseen issues arose. Ben spent a considerable amount of time on site whilst we are operational and he was very respectful to the staff, pupils and parents. He was subjected to the most horrendous weather and yet remained cheerful and extremely professional.Eastwood Primary School & Nursery
We are very pleased with the installation and your engineer, Jamie. He used to work for [the company] who originally installed our wired system and his work was always reliable and to a good standard so great to know that he is now working with Blake.B Carroll
I feel compelled to write this email to you because I have found your guys Tom and Jeff to be polite, focused, and very helpful during the first phase of installation. It has been a pleasure to have them here. I was even happy to leave them on their own in school whilst I had my breaks. It is usual for people to email the boss when things go wrong and I understand that and so will you, but i also think when things go right the company should be contacted also, so that they may praise their staff with a job well done.Collingwood Primary School, South Woodham Ferrers, Essex
As one of the world’s leading manufacturers of video door entry and access control systems Fermax is pleased to be associated with Blake Security as an accredited preferred installation partner in the Essex and North London Region. Blake Security has the technical know-how and professional approach that we look for when accrediting our installation partners.Fermax UK
I would just like to thank you and all the team that have been here with me this week, for an absolutely fantastic service and a great job well done. Your colleagues have been helpful, informative and very patient with me as a business owner with little or no understanding of fire regulations and our responsibilities as a business owner. Things have been explained well and the training I have received has been excellent. Further to this I would add that the Fire Risk Assessor who has been on site this morning spoke very highly of your company was assured that we were in good hands!Kirsty Powell, Director
Blakes have worked with Castle Point for a number of years installing and servicing our CCTV and alarm systems. They have always gone above and beyond to help look for solutions to problems. Recently Blakes helped to install a CCTV to monitor a watercourse during flooding events, the site had no internet access and limited electrical supply. Through testing many systems we now have a bespoke system that prevents the need for the watercourse to be checked in person, it can instead be checked via desktop computers and smartphones saving the council both time and money.Castle Point Borough Council
Thank you very much for the upgrade of the alarm last week. My wife said your engineer was very efficient and hardly knew he was here.D Shorland, Hadleigh
On the 21st December of last year, I had a complete breakdown of the school's intruder alarm. I would like to say how impressed I was with your response to this problem. Within hours I had two engineers on site, as well as yourself. You completely understood my concerns with making the school secure and at the end of day I was able to set the alarm thus affording me peace of mind. I would also like to take this opportunity to mention your colleague Jamie, who took the time to explain what was needed and further into the install, what he was doing. His professionalism and patience he presented towards the task in hand, filled me with a confidence that has been lacking in some other companies I have dealt with in the past. I am extremely satisfied with all of the disciplines provided by Blakes and I am happy to continue to use Blakes for many years to come.St Anne Line Junior, Catholic School
Please pass on my thanks for the install today. I am over [the] moon with the work and how good Darren was at explaining everything. So a big THANKYOU to Darren and to Ashley.J Green, Southend-on-Sea
Net2 Entry is so easy to use. It's useful for Reception staff to be able to see who is trying to enter before letting them in. We have peace of mind that the children are safe and only authorised people are in the building at all times.Chalkwell Hall Junior School
The installation of the doors was completed on Friday 20th September. Your engineer Sean & Bradley did an amazing job of the installation & commissioning of the doors. The issues we have been having at this property... made it not the easiest or best working environment for the guys. Their work attitude & pleasant helpful manner is a credit to your company please pass on our thanks for a job well done.
The Point, Borehamwood
DN, Engineering Surveyor, HBC
Thank you so much for giving up your valuable time last week to talk to us.
We really appreciate the effort you made and help you gave us more than you can know.
Once again, thank you so much
The engineers arrived on time and on the day arranged, they fitted the CCTV
without any disruption or mess, they were very helpful explaining how to operate the system,
nothing was too much trouble.
The whole process from survey too fitting the CCTV was handled in a very professional manner.
I would have no hesitation in recommending Blake Fire and Security.
Good and friendly service with no problems.
Matt Barber, Essex
I would like to let you know how happy I am with the professionalism and quality of work shown by Darren and Tom during the recent works at the school, some of which had to be done while the school was open.
An open school comes with security and logistical problems particularly when work is being carried out in 8 different areas and 1200 students are moving around.
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