Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or on the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

Strictly Necessary Cookies – These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies you would not be able to use as easily features such as shopping cart and e-billing services.

Analytical/Performance cookies – These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functionality Cookies – These cookies allow the website to remember choices you make (such as user name, language or the region that you are in) and provide enhanced personalisation features. They can also be used to remember changes made e.g. text sizes and fonts. They can also be used for services you have asked for e.g. watching videos and commenting on blogs. These cookies are anonymous and they cannot track you browsing on other sites.

Targeting Cookies - These are used to deliver adverts more relevant to you and your interests. They can also limit the amount of times you see an advert. These are placed by advertising networks with the permission of the website operators. These cookies also remember where you have visited and the info can be shared with other organisations.

Please take note that third parties e.g. advertising networks may also use cookies. Unfortunately we have no control over this.

We may also use analytics tools provided by Google Inc. Google or other similar providers. Our website will collect aggregated data on an anonymized basis. The reason we collect this data is that it enables us to understand the activity that goes on within the website, and allows us to personalise your visit.

We have implemented Remarketing through Google Analytics, Google AdWords and Facebook. These and other third policy vendors may use cookies, web beacons and other storage technologies to collect or receive information from our website and elsewhere on the internet, and use that information to provide measurement services and target ads.

We may also use marketing automation tools (specific company information can be given upon request). We use the cookies that are collected through this server as a way to target and tailor specific content to visitors. This again remains anonymized except where the visitor has requested to receive marketing communications from us. If a visitor has registered with us to receive marketing communications we will send targeted e-mail marketing, and then track the effectiveness of the ones we send through the use of clear gif images.

You do have the right to disable or refuse cookies although if you choose to do so, certain functionality may become unavailable to you. As the means by which you may do this vary from browser to browser, we recommend that you visit your browser’s help menu for further information.

Opting Out

Users can opt out of the collection and use of information for ad targeting:

Opt out from Facebook Ads http://www.aboutads.info/choices and http://www.youronlinechoices.eu/

Opting out of Google ads http://www.google.com/settings/ads

Opt out of Google Analytics tracking http://tools.google.com/dlpage/gaoptout

Opt out of Hotjar website tracking https://www.hotjar.com/opt-out

The emails that we send out, including promotional communications, could also include “clear image” gifs that help us track results of an email campaign. You can turn off gifs in the email itself or by visiting your email client's help menu.

We respect your right to choose whether or not to accept cookies and clear gifs.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

February 2017